I have over 4 years customer service experience earning praise for scoring the best customer conversion and retention rates. My ability to maintain a positive, warm and professional attitude towards clients has seen me earn the best customer satisfaction ratings leading to repeated promotion in my previous role.
Other strengths I look to bring to this role include;
– Proven communication and interpersonal skills – nurtured multi-stakeholder relationships and communicated excellently vertically and horizontally.
– Work Ethic; reputed for processing 100+ enquiries within set turnaround time.
– MS Office; 4 years proficiency in Excel,Word,Outlook, Powerpoint and office 365.
– Keeps calm,patient and professionally diffuses tense situations with clients, vendors and colleagues.