Please accept my resume for consideration. With a professional experience as a customer service executive at Apollo Agriculture, Artcaffe Coffee and Bakery, Red Karpets Company, Vituzote Housewares and data entry at Rural Electrification and Renewable Energy Corporation (REREC).
I have provided outstanding customer service and support by greeting and welcoming guests, answering product and transaction questions, and maintaining a clean and inviting bakery environment, compiling and maintaining non monetary reports and records,calculating total payment received in period of time and reconciling with total sales. As a confident and motivated team player with complementary abilities in customer service,in app chat.
I am prepared to make an immediate contribution to your company
Highlights of my qualifications include;
Call center software (Automatic call distribution, customer relationship management software, raising tickets via jitsi.
Experience working with business customers or High Net Worth
Familiarity with telecommunications systems: control and operational procedures,WhatsApp, Skype, WeChat,Any desk.
Experience using MICROS POS systems,PDQ,ETR and excel.
Solid knowledge of cash, cards, mpesa,voucher and cheque transactions.
Strong phone contact handling skills and active listening.
Experience in loan application.
Track record of over-achieving quota.
I welcome the opportunity to discuss this position and my qualifications with you further. Thank you for your consideration.